Client's Quote :

"Eurus was everything that we had hoped for. In fact we have found in them, a perfect partner that goes to any extent to help build our business, often going way beyond what was expected or contracted for."

Mr. Sanjiv Bhavnani
CEO & M.D.
VConnect

• 24 x 7 Network Monitoring

• Alarm monitoring via SNMP and other tools

• Multi vendor equipment skills

• All Trouble Tickets logged and tracked via customized SupportSuite. Automated emails.

• Rule based escalations via phone, pager, web, email and chat.

• Daily reporting on key metrics including outages, alarms, TTs, calls etc.

• Daily reporting on traffic flows – ASR, ALOC etc.

• Performance monitoring via SNMP

• Real time graphing of performance, with predefined alarm levels.